FAQ
Where is the Gift Shop?The University of Birmingham What are the Gift Shop opening hours?Monday to Friday - 9.30am to 5pm Delivery - How long will it take for my order to be delivered?Orders placed will be despatched the next Monday or Friday from your order date. What countries do you deliver to?All countries. How do I place an order?We accept the following types of debit and credit cards: Maestro, Visa, Visa Debit, Visa Electron and MasterCard. Can i contact someone about my order?sales@unique-uobgiftshop.com How do i return an order (Terms and Conditions)We promise to refund or exchange any item(s) within 14 working days from the purchase date. How do I place an order?Choose the relevant product category and navigate to the product required. Add the required items/sizes to your basket and click the basket icon in the navigation bar to the top right. When ready to checkout your basket, simply click 'checkout' and then populate the address details on the checkout pages, ensuring your delivery and billing details are correct. Once you have done this click 'continue' and then choose your desired payment method on the payment page. How secure is it to use my credit/debit card with online payments?Card details are sent directly to our card processing provider, encrypted using their SSL certificate. At no point in the ordering process are credit card details stored by our website. DeliveryPlease click here to see information on delivery Returns
Click here to view our returns guide. Legal
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